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If the Case Standing software isn’t useful or your state of affairs requires extra consideration, you might also contact the USCIS Nationwide Buyer Service Middle (NCSC) for reside assist. Dial 1-800-375-5283 (from inside the US) to succeed in the NCSC Monday via Friday. In case you are outdoors the US and wish extra data regarding U.S. immigration, it’s possible you’ll must contact the closest U.S. embassy or consulate.
Sadly, it may be tough to succeed in reside assist at USCIS. However you’ll be able to submit a web-based inquiry about your case or request different companies. Case inquiries could embody:
- Your case is outdoors the conventional processing time
- You didn’t obtain a discover by mail
- You didn’t obtain a card by mail
- You didn’t obtain a doc by mail
You may additionally submit a service request reminiscent of:
- Request lodging for an interview appointment
- Make typographic corrections on a case
It’s useful to organize on your name or on-line inquiry by gathering data reminiscent of your A-number, receipt quantity, date when filed, and kind of utility/petition filed. (A few of these particulars will not be relevant on your state of affairs.)
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