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What you want to know
- A brand new bug is stopping customers from organising new or restored Chromebooks.
- The bug seems when reaching the Google Play Phrases of Companies web page within the setup course of.
- There is no official repair for the difficulty but, however there are a few workarounds.
Whereas we’re massive followers of Chrome OS and Chromebooks round these elements, that does not imply the platform is not with out its flaws. Google is difficult at work, implementing options that ought to have already been accessible, together with a couple of that you just would not count on.
However the very last thing you’ll need to cope with when organising a Chromebook after a Powerwash or out of the field is a random bug. Sadly, evidently’s precisely what’s taking place to some customers, as first reported by Android Police. When going by means of the preliminary setup course of, you won’t be capable to get previous the “Google Play Phrases of Service” display screen.
Customers within the r/ChromeOS group have run right into a “One thing went mistaken” error message when reaching the aforementioned display screen. Making issues much more irritating is that there would not appear to be any point out of what’s really mistaken. The one description supplied when seeing the error web page is “Google Play Phrases of Service can’t be loaded. Please examine your community connection and retry.” And as you may count on, clicking the Retry button continues to place you again in the identical place as earlier than.
We bumped into this difficulty on certainly one of our Chromebooks that was going by means of a contemporary setup after getting into Developer Mode. On the time, it was simply attributed to the truth that Developer Mode is extraordinarily buggy and will have been inflicting the difficulty. A easy compelled restart (urgent and holding down the ability button) managed to get issues again in working order after the Chromebook was again up and operating.
One consumer within the Chromebook Assist Boards was in a position to clear the difficulty by clearing the Play Companies cache and knowledge from their Android telephone. Then, they had been in a position to end organising the Chromebook with out operating into points. However this drawback additionally might have one thing to do with a Play Retailer replace being put in, which is completed while you undergo the setup course of for the primary time.
What throws a wrench into the combination is the truth that it might really be associated to Play Companies itself and never Chrome OS or the very best Chromebooks. Now we have not but seen an official response from Google in any capability, however the firm is normally fairly swift relating to these sorts of bugs. We have reached out to Google to attempt to see what’s precisely occurring right here.
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