[ad_1]
“The computer systems have been disconnected and vandalised, whereas among the attendants we.re severely overwhelmed by the passengers,” an attendant on the airport instructed PREMIUM TIMES
Annoyed passengers of Dana Airline, on Monday, vandalised the check-in counter facility belonging to the airline over repeated flight delays and cancellation.
The passengers disrupted the airline’s operations after lengthy hours of ready on the Murtala Muhammed Airport wing 2 ( MMA2) in Lagos.
PREMIUM TIMES gathered that the incident occurred at about 6 p.m. on Monday, shortly after the airline introduced the cancellation of two flights scheduled for Port Harcourt and Owerri from Lagos by 12 p.m.
“Among the passengers have been ready since yesterday after their flight was cancelled. They have been promised that their flight would take off as we speak however after over three hours of delay once more, the flight was cancelled,” an official on the airport who sought anonymity since he was not authorised to talk on the difficulty, mentioned.
Different sources on the airport who spoke with this medium mentioned some passengers had been stranded on the airport for over 24 hours after their flights have been delayed and ultimately cancelled with out prior discover.
This prompted the violent transfer by the passengers who have been seen disconnecting the computer systems used for flight check-in by the airline.
“The computer systems have been disconnected and vandalised, whereas among the attendants have been severely overwhelmed by the passengers,” an attendant on the airport instructed PREMIUM TIMES.
As of Sunday, airport attendants mentioned the passengers have been promised by the airline that their flight scheduled for 11 February would now depart on 12 February by 10 a.m. and 12 p.m. because of technical points from the working plane.
“Sadly, as at 1800hrs, Dana airline introduced flight cancellation on each routes with no correct deal with nor choice for refund. Indignant passengers began their agitations and vandalised the airport properties belonging to Bi-Courtney Aviation Providers Restricted,” an airport official mentioned.
Dana airline speaks
In the meantime, in an earlier assertion issued Monday by the airline and posted on its official X web page (formally Twitter), the administration apologised to passengers for the delay of flight schedules.
“We sincerely want to apologise for the anticipated delay in your flight as we speak 12/ 02/ 24 due non-scheduled upkeep,” the airline mentioned.
“We perceive the damaging influence this disruption might need in your deliberate actions for the day and we’re deeply sorry.”
It added that the security of its clients and workers will stay a prime precedence and that it’s dedicated to flying passengers safely and comfortably to their alternative locations.
PREMIUM TIMES gathered that the aggrieved passengers have been ultimately known as to board at about 9.00 p.m, after the intervention of aviation safety companies on the airport.
[ad_2]
Source link