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“We’re conscious that prospects are at present experiencing points accessing account info in on-line and cell banking,” it mentioned, on social media.
“Our groups are working to repair the difficulty. We apologise for any inconvenience and can proceed to share updates right here.”
Prospects on social media mentioned once they logged in they could not see any details about their accounts or playing cards.
“Any thought what’s occurring with Westpac on-line companies?” one X consumer mentioned.
“My account appears to have disappeared.”
Outage monitoring web site Downdetector confirmed a spike in complaints regarding the “massive 4” financial institution from about 8.15pm as we speak, with as many as 10,400 experiences of issues at one level.
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