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Heads-up, Apple-in-the-enterprise admins. One of many greatest annual occasions for Apple IT professionals, Jamf Nation Person Convention, rolled round this week in Austin, TX.
Led by new CEO John Strosahl, the corporate provided up a variety of bulletins, enhancements, and insights from third-party presenters, together with Cisco CIO Fletcher Previn. Michael Covington, Jamf vp of portfolio technique, mentioned the advance of the Mac into the enterprise area, and burdened how his firm’s options assist present the sort of digital enterprise stability — even for distant enterprises — that companies want at present.
Listed below are the highlights of this yr’s occasion.
Macs are good for enterprise
Previn is legendary for his work launching a extremely profitable company-wide worker alternative scheme when he was at IBM. That effort proved that Macs lower your expenses and increase engagement and productiveness. He returned to JNUC to share his expertise at Cisco, the place 60% of staff now use Macs (and 24% of PC customers change platforms after they get the prospect to improve).
Primarily based on Cisco knowledge drawn from throughout a 130,000-strong workforce, he detailed why it’s shrewd enterprise to go Mac:
- Macs are as much as $395 per machine cheaper to run than PCs.
- Gross sales groups utilizing Macs outperform PC counterparts with 9.8% extra offers.
- Software program engineers generated 11.5% extra code on a Mac.
- Workers utilizing Macs and iPhones had 83% IT satisfaction.
- And Mac customers see virtually 5 instances fewer cyberthreats — and 9 instances fewer virus points — than PCs.
Jamf Professional 11 positive aspects usability and extra
The pleasure of the corporate’s portfolio, Jamf Professional, is thesomething Apple directors use daily. Introduced on the occasion, Jamf Professional 11 sports activities an easier-to-navigate person interface, higher accessibility instruments, new shortcuts to get to the most well-liked workflows, and built-in assist for Apple’s Declarative System Administration (DDM).
The latter makes for important enhancements in software program replace administration workflows. Units might defer updates earlier than, which meant admins needed to pursue customers to improve — significantly when dealing with safety challenges. With DDM assist now in Jamf Professional, directors can specify a date and time for updates, making certain profitable execution whereas promptly notifying finish customers.
Meaning IT can schedule and implement the set up of software program updates on managed gadgets, together with Apple’s Speedy Safety Response upgrades.
For brand spanking new customers, the onboarding system is now extra clear so new hires can see what’s occurring; the corporate additionally streamlined its assist for person enrollment and single sign-on.
Generative AI involves Apple IT
For a lot of, generative AI feels prefer it burst onto the scene in the beginning of 2023. At present, most corporations, together with Apple, are exploring the know-how. Jamf is not any totally different and is utilizing this sort of AI to assist energy its assist companies.
The concept is that Jamf admins can ask it questions and obtain solutions to assist resolve points.
The corporate has a second imaginative and prescient to assist safety with genAI, combining uncooked telemetry and safety alert knowledge with the MITRE assault framework to flag assaults and advise admins on acceptable safety mitigations.
Jamf CTO Beth Tschida took time to clarify how it will work. “Within the realm of endpoint safety, it’s turning into dangerously frequent for safety duties to be piled on to IT admins,” she stated. “They’re given instruments they’ll’t use and knowledge they’ll’t interpret, and the scenario shouldn’t be not like forcing an untrained flight crew to land a airplane. It’s all nice and good till an organization will get compromised and discovers that that they had alerts alongside the best way that might have saved them.
“By leaning on [genAI], we’re in a position to quickly give even entry degree analysts a place to begin and the flexibility to quickly triage the alerts they’re receiving and make well timed selections about what to do,” she stated.
Safety, safety and Jamf Defend
Compliance is an enormous deal for enterprise safety, which is why the flexibility to examine managed gadgets towards compliance coverage is a helpful addition to Jamf Defend.
It lets admins examine for general compliance, and lets them see which apps and OS variations in use throughout their atmosphere are impacted by recognized Widespread Vulnerabilities and Exposures (CVEs). The concept is that admins can get good perception into the safety (or in any other case) of their deployed gadgets.
All the identical, safety isn’t safety if motion past the perimeter shouldn’t be additionally managed; that is the place enhancements to Jamf Join kick in, this time with significantly better assist for Zero Belief Community Entry, which is now integrated. The concept is that this brings least-privilege, high-performance connectivity to cloud and on-premises knowledge assets from macOS, iOS, iPadOS, Android and Home windows gadgets.
Safety isn’t nearly digital doorways — it’s additionally about actual ones. Jamf now companions with SwiftConnect to offer digital worker badges utilized in iPhones or Apple Watch to entry buildings and workplaces.
At JNUC, the corporate enhanced its system. Which means that managed gadgets will share system danger alerts or person occasions knowledge to briefly disable a digital worker badge if one thing appears remiss. The concept is that miscreants can not use hacked or stolen gadgets to entry important enterprise infrastructure.
Lastly, in an in depth presentation on the present, Jamf Senior Risk Researcher Ferdous Saljooki took attendees by way of an in-depth technical have a look at state-sponsored malware just lately used to undermine Mac safety.
Training, the unique mass deployment
One of many highlights from Jamf final yr was details about how the nation of Taiwan deployed 400,000 iPads throughout faculty college students in just some weeks.
Challenges like these are bread and butter to schooling IT crews who commonly handle large-scale deployments in a short while. The extent of those typically dwarfs these managed by enterprise IT, so it’s pure that Jamf serves this, its unique market.
At JNUC 2023, the corporate improved the UI of its schooling targeted merchandise and launched further options to assist cut back the ache of schooling IT. Meaning app installers, content material filtering, and significantly better instruments to handle and require compliance, to not point out additional enchancment within the administration and deployment of shared gadgets.
The corporate has additionally launched on-device in- and out-bound content material filtering for supervised gadgets working Jamf Secure Web.
Copyright © 2023 IDG Communications, Inc.
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