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“Folks generally assume, ‘Oh, it is solely a small claims matter’, ‘It is solely a residential tenancy dispute’, however the way in which that we’re capable of make that particular person really feel that they’ve a voice, that they are often heard, and that they’ll perceive how the regulation applies to their state of affairs and have the regulation utilized pretty – the way in which we do that’s basic to enhancing public confidence within the rule of regulation,” Ms Daniel mentioned.
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